Information and Orientation Services

Information and Orientation Services

The Settlement and Integration Program provides a dynamic and holistic approach for service provision to immigrants and refugees settling in Surrey, North Delta, White Rock, and Langley. Clients are provided with an initial assessment to identify needs, as well as clients’ assets and capacities. With their Settlement Worker, clients develop an individual action plan that reflects their goals and preferences including information and services required. For clients who are experiencing multiple barriers in their settlement and adaptation transition, the Settlement and Integration Program offers a Guided Pathways approach to service provision. Guided Pathways applies a case managed methodology, providing a more comprehensive assessment, an individualised settlement and integration plan with a facilitated approach.

Settlement & Integration program brochure: Front, Back

  • Settlement & Integration Program Flyer in Arabic
  • Settlement & Integration Program Flyer in Chinese
  • Settlement & Integration Program Flyer in Farsi
  • Settlement & Integration Program Flyer in French
  • Settlement & Integration Program Flyer in Karen
  • Settlement & Integration Program Flyer in Korean
  • Settlement & Integration Program Flyer in Punjabi
  • Settlement & Integration Program Flyer in Spanish
Permanent Resident Service

We provide services in the following languages for clients (primarily permanent residents).

Languages Newcomer Information and Support Worker Telephone Email
Arabic Shereen Almiahi 604-547-1555 salmiahi@dcrs.ca
Nagham Abdul Razzak 604-547-1363  nabdul-razzaq@dcrs.ca
Chinese Tom Kwok 604-547-1228 tkwok@dcrs.ca
Maureen Chang 604-954-4013 mchang@dcrs.ca
Korean Irene Koh 604-547-1300 ikoh@dcrs.ca
Punjabi Shweta Bassi 604-954-4012 sbassi@dcrs.ca
Gurjyot Rai 604-597-0205 grai@dcrs.ca
Karen Rosarina Saw 604-597-4017 rsaw@dcrs.ca
Guided Pathways Coach Samar Kassem 604-547-1361 skassem@dcrs.ca
Gurminder Gosal 604-547-1272 ggosal@dcrs.ca
Spanish Leo Ramirez 604-547-1308 lramirez@dcrs.ca
English All of the above

 

Temporary Foreign Workers, Provincial Nominees not yet approved for permanent residency, International Students eligible to work in Canada, Refugee Claimants, and Canadian Citizens

Additional support for clients not eligible for IRCC services (primarily naturalized citizens) is available in the following languages:

Languages Newcomer Information and Support Worker Telephone Email
Chinese Lili Gong 604-954-0492 lgong@dcrs.ca
Punjabi Gurinder Badwal 604-547-1216 gbadwal@dcrs.ca
Spanish Silvia Di Blasio 604-954-0494 sdiblasio@dcrs.ca
Korean Irene Koh 604-547-1300 ikoh@dcrs.ca
English All of the above