DIVERSEcity Re-opening Plan

We are committed to the health and safety of our clients, volunteers, employees and contractors.

As of Tuesday, July 6, 2021, DIVERSEcity will be welcoming employees back to our offices and offering modified in-person and virtual services to clients. DIVERSEcity will be taking a cautious approach to re-opening and will continue to follow guidance from the Public Health Officer, WorkSafe BC and Fraser Health.

How to book an appointment

DIVERSEcity’s Surrey Community Campus (13455 76 Avenue, Surrey, BC) is open by appointment only — no walk-in visits. To make an appointment for in-person services, please call our general phone line at 604-597-0205 or directly to the program of your choice. See contact information for all our programs throughout our website.

The First Steps Centre (#201 – 7380 King George Boulevard, Surrey, BC) is open by appointment only — no walk-in visits. To make an appointment for in-person services, please call 604-547-2003 or email

Our DIVERSEcity Newton Town Centre and DIVERSEcity City Centre locations remain closed for the time being.

What to expect when attending your appointment at DIVERSEcity

Additional safety guidelines and protocols remain in place for the immediate future.


  • Practise physical distancing
  • Perform hand hygiene frequently (use hand sanitizer and wash hands)
  • Practise respiratory etiquette (sneeze or cough into a tissue or inside of your elbow)
  • Complete required health check
  • Wearing a non-medical face mask is required while in the building.
  • Wait outside the North parking lot entrance until your designated appointment time. A DIVERSEcity employee will greet you to complete a verbal health check and ensure hand sanitizer use before entering the building.

Stay home if you’re sick. If you’re experiencing any symptoms of COVID-19, please reschedule your in-person visit for a future date.

Please do NOT enter a DIVERSEcity campus if you:

  • Have cold or flu-like symptoms
  • Have recently been in contact with someone who has a suspected or confirmed case of COVID-19
  • Have been required to quarantine or self-isolate
  • Not sure if you meet the above restrictions? Take the BC COVID-19 Self-Assessment Tool here.

Next steps

DIVERSEcity is transitioning to communicable disease prevention. The B.C. government’s Restart Plan outlines the four steps to reduce restrictions in public spaces and in workplaces.

We look forward to welcoming everyone back to DIVERSEcity! Thank you for keeping the health and safety of our DIVERSEcity community a priority.