Our Services

Settlement Services

Newcomer Services in Surrey, Delta, Langley, White Rock and beyond

Newcomer Services are the foundation of DIVERSEcity’s mission to build connected, stronger and healthier communities. Our newcomer support workers help new immigrants and refugees of all ages build the life they want in Canada through free multilingual support and information.

We help you navigate your journey as you settle into Canada, with support in your first language, including Arabic, Cantonese, Dari, Hindi, Korean, Mandarin, Pashto, Punjabi, Ukrainian and English.

We offer newcomer services for permanent residents, funded by Immigration, Refugees and Citizenship Canada, as well as temporary residents, international students, naturalized citizens and refugee claimants funded by the Government of BC.

How we help newcomers settle into Canada

One-on-one Support

Let’s start with a one-on-one meeting to understand your needs and hopes for you and your family in Canada.

Working with you, we will create a customized settlement plan to help you and your family get the resources you need for education, housing, health care and employment.

Ways we can help newcomers

Our newcomer support workers have gone through the immigration journey themselves and understand what you’re going through. They are your guide in:

  • Providing information and resources on topics related to life in Canada, including rights and responsibilities, community resources, government programs, health and wellbeing, and family matters.
  • Filling out government application and benefit forms such as citizenship application, Canada Child Tax Benefit and income assistance.
  • Navigating local systems such as health care and public school, recreation services, language assessment services and more.
  • Provide referrals to programs and services, within DIVERSEcity and in the community, including mental health, employment services, English languages services, children and youth programs, and more.
  • Help you connect with your community and make new friends.

Are you new to Canada and need assistance?

Please contact us at settlement@dcrs.ca or 604-507-6060 to make an appointment or referral for services. Or complete the form below, then a DIVERSEcity newcomer support worker will be in touch with you soon.